Shipping & Delivery
Wish you and your family all the best.
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All our Clothing/Apparel/Products are created On Demand and Cut and Sewed by hand! This means that when you place your order, we print that item/s just for you, one at a time for the best quality! Most of our products are manufactured and shipped from Vietnam and China. Some of products are made and shipped from USA.
This is the reason for the delivery times below.
Shipping carrier: Yun Express, USPS, DHL, EMS, Local Post...
Orders are processed when the payment is accepted.
Estimate Time Of Arrival
We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:
1. Production Time
The time when your order waits in production queue until being produced. Our production timeline may shift daily depending on overall order volume.
To estimate when you can expect your order, please refer to the time frame below:
All products from our store are made-to-order, each item need at least 7-9 business days for producing and packs processing. The shipping time will be:
+ 7-14 business days for the Fast Shipping option
+ 10-21 business days for the Standard Shipping option
+ 14-21 business days for the Free Shipping option
- In addition, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or difficult) can be from 3-5 days or more.
2. Shipping Time
- Customers acknowledge and agree that the stated delivery time frame of 14-20 business days is an estimate (only for Fast shipping option), and under certain instances deliveries may exceed or be less than the stated time frame.
- Please note that the shipping time to the overseas states such as PR (Puerto Rico), HI (Hawaii), and AK (Alaska) will takes 30-60 business days. Please do not choose and pay for the Fast shipping option for this states.
- Detail time frame for shipping correspondence with products group as below:
- Printed apparel (normal/ partial printing): 3-5 business days
- All Over Print apparel and products (Full Prints): 7-9 business days
3. Order Tracking
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
4. Please Note
We do not process a refund/reprint in the following cases:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested).
- Your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not being cleared by your country's customs, being delayed by a natural disaster, showing "delivered" in the tracking system, having been shipped into your mailbox but gotten lost).